Frequently Asked Questions

Request a quote online, call or WhatsApp 07889 344833, or email info@britcertify.co.uk. Tell us the property address, type and size, and which certificates you need. We confirm a fixed price inc. VAT and an available appointment. Our booking hours are Monday to Friday 08:00–18:00 and Saturday 09:00–14:00; we are closed on Sundays.

Someone needs to let the engineer in and make sure they can reach every area the inspection covers, such as each room, the consumer unit, gas appliances and meters. If the property is let, you are responsible for arranging access with your tenant. We may charge a call-out fee for missed appointments where no access is given.

Yes. Please give us at least 24 hours' notice by phone, WhatsApp or email, and we will move your visit to another available slot or cancel it. Late changes make it hard to offer the slot to someone else, and we may charge a call-out fee for missed appointments where no access is given.

It depends on the size of the property and the service. A gas safety check covers the gas appliances, fittings and flues, while an EICR involves testing every circuit, so it usually takes longer in a larger home. We give you an idea of timing when we confirm your booking, so you or your tenant can plan the day.

We cover all of Greater London inside the M25: all 32 London boroughs and the City of London. Our engineers travel to the property, so there is nowhere for you or your tenant to visit. If you are not sure whether an address is covered, send us the postcode and we will confirm before you book.

Most private landlords in England need a gas safety record every 12 months if there is gas, an EICR at least every 5 years, an EPC rated E or above, a smoke alarm on every storey used as living accommodation and CO alarms where required. HMOs and the common parts of blocks also need a fire risk assessment. Check your borough's licence conditions as well.

At least every 5 years. Under the Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020, landlords must give a copy to existing tenants within 28 days, to new tenants before they move in, and to the local authority within 7 days of a request. Councils can impose financial penalties of up to £30,000 per breach.

A domestic EPC is valid for 10 years. You need one when a property is built, sold or rented, and privately rented homes must currently be rated E or above unless a valid exemption is registered. The government has confirmed that rented homes must reach band C for all tenancies from 1 October 2030, with a landlord cost cap of £10,000 per property.

Since 1 October 2022, landlords in England must fit at least one smoke alarm on every storey with a room used as living accommodation, and a CO alarm in any such room with a fixed combustion appliance, excluding gas cookers. Alarms must be checked working on the first day of each new tenancy and repaired or replaced once reported faulty. Councils can impose penalties of up to £5,000.

It is the new landlord register created by the Renters' Rights Act 2025. Every landlord must register each rented property and provide the gas safety record (if there is one), the EICR and the most recent EPC, with an annual fee of £65 per property. Registration for London opens on 15 July 2027, and the deadline for London landlords is 14 October 2027.

Yes. Every price we publish includes VAT, so there is nothing to add on top. Prices are "from" prices based on the size of the property or the amount of equipment to test. The most common addition is central London parking or Congestion Charge, and we always confirm the total before you book.

No. We confirm the total before you book. No hidden extras. Things that can change a price, such as additional consumer units on an EICR, extra gas appliances or central London parking, are agreed with you in advance. Remedial work found during an inspection is always quoted separately, and you decide whether to go ahead.

Depending on the service, payment is taken when you book or after the visit, and we tell you which when we confirm your price. Certificates and reports are issued once payment has been received. If you are an agent booking on behalf of a landlord, tell us who should receive the invoice and the certificate.

Booking together means you only arrange access once, and you can ask about multi-certificate discounts when you request a quote. Our landlord gas and electrical bundle starts at £154 inc. VAT for a gas safety certificate and an EICR. If you manage several properties, mention it when you get in touch.

C1 means danger present and immediate action required. C2 means potentially dangerous, with urgent remedial action required. C3 means improvement recommended. FI means further investigation is required without delay. A report with any C1, C2 or FI code is unsatisfactory, while C3 observations on their own do not make a report unsatisfactory.

Landlords must complete the remedial work or further investigation within 28 days, or sooner if the report says so, and give written confirmation to tenants and the local authority within 28 days of completion. We explain each finding and can quote for the remedial work separately, with no obligation to use us.

EICRs are emailed digitally, usually within 24–48 hours of the inspection. The extra time allows the electrician to write up every test result and observation and for the report to be checked before it is issued. If you have a tenancy start date or licence deadline, tell us when you book.

No law sets a fixed frequency for PAT testing. The Electricity at Work Regulations 1989 require equipment to be maintained to prevent danger, and landlords who supply appliances must make sure they are safe. Frequency is risk-based, guided by the IET Code of Practice. Our residential PAT testing starts at £59 inc. VAT for up to 10 items.

IET guidance recommends a maximum interval of 10 years for owner-occupied homes, compared with 5 years or a change of occupancy for rented homes, and 5 years for commercial premises and HMOs. An earlier inspection makes sense if the wiring is old, you are planning work or something seems wrong. Our domestic EICRs start at £79 inc. VAT.

Every 12 months. Regulation 36 of the Gas Safety (Installation and Use) Regulations 1998 requires landlords to have the gas appliances, fittings and flues they provide checked by a Gas Safe registered engineer. Keep records for at least 2 years, give a copy to existing tenants within 28 days of the check and to new tenants before they move in.

Yes. Since April 2018, a gas safety check carried out up to 2 months before the deadline can keep the original expiry date. That gives you a window to book the check without shortening the 12-month cycle. We can remind you before certificates expire so you can use that window.

Yes. Gas cookers count as appliances on the gas safety record and are checked like any other gas appliance the landlord provides. They are, however, excluded from the requirement to fit a carbon monoxide alarm. Our gas safety certificate prices are based on the number of appliances, starting at £75 inc. VAT for 1–2.

Gas work is carried out by Gas Safe registered engineers (Gas Safe reg. 962998). Always ask to see the engineer's Gas Safe ID card. Only Gas Safe registered engineers may legally work on gas appliances, and you can check any engineer's registration on the Gas Safe Register at gassaferegister.co.uk.

If you are the responsible person for the common parts of a block of flats or an HMO, yes. The Regulatory Reform (Fire Safety) Order 2005 requires a suitable and sufficient fire risk assessment for non-domestic premises, including communal areas, and it must be reviewed regularly. Councils also use the LACORS guidance as the fire safety benchmark for HMOs.

There is no single legal document called a fire safety certificate for most premises. Landlords and responsible persons show compliance through the fire risk assessment, where one is required, plus servicing certificates for alarms, emergency lighting, extinguishers and fire doors. Our landlord smoke alarm certificate starts at £69 inc. VAT for up to 3 detectors.

Since 1 October 2023, section 156 has required every responsible person to record the full fire risk assessment, not just the significant findings, and to record the name of the person or organisation who carried it out. Anyone appointed to help must be competent, and fire safety information must be shared with residents.

Under BS 5839-1:2025, non-domestic fire alarm systems are typically serviced every 6 months, within a 5–7 month window. Under BS 5266-1:2025, emergency lighting needs a monthly short functional test and an annual full rated-duration test, usually 3 hours, with the results logged. We provide certificates for both.

Fire risk assessments are carried out by NEBOSH-qualified fire risk assessors. They inspect the premises, record the full assessment and the assessor's name, and set out any actions needed. Prices start at £79 inc. VAT for a studio flat, £119 for communal areas in a single-storey block and £149 for a 1–2 bed HMO.